Reference

ht66 Legal terms for your account

ht66 Legal terms explain how we handle account access, personal data, cookies and payment records in Indonesia.

Account termsData handlingLocal law appliesPayment records
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LEGAL HELP ROUTES

Contact us about a Legal request

A clear account support route helps when you need to question a Legal term, correct account data or check a payment record.

Terms question Use the account support path when a Legal clause is unclear. Tell us which section concerns you, and we will direct the request to the appropriate account team.
Data correction Ask us to correct a name, phone detail or other account record through the signed-in route. We may confirm ownership before changing personal data.
Payment record For DANA, QRIS, bank transfer or virtual account questions, include the transaction reference and account phone detail so we can check the matching record.
DATA CONTROL DETAILS

Check how Legal data controls work

We keep our Legal process practical: account details support access checks, payment records help resolve matching questions, and security steps protect requests made on your behalf.

Account data

We use the details attached to your account to identify requests, confirm ownership and maintain an accurate account record before making a change.

Cookie choices

Cookies can support session continuity and saved page choices on your device. You can clear browser data, though a fresh sign-in may then be required.

Phone verification

A phone check may be required before account access or a sensitive change. This step helps us separate your request from an unverified attempt.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be matched with your account reference when a status question needs checking.

Retention approach

We retain records for account administration, lawful requests and open disputes only as needed. We do not publish an invented fixed period for every record type.

Change requests

To request access, correction or clarification, use the signed-in support route and identify the relevant Legal section. We may verify your account before replying.

Find Legal answers before opening

These Legal answers cover the account questions we expect before registration, including local access, data changes, cookies, payment records and contact steps. Read them alongside the current terms, because a specific account decision may depend on your location and the details attached to your account.

ht66 Legal covers account access, data handling, cookies, payment records, account changes and requests connected with our terms. It also explains that access depends on local law.

Access depends on local law. Where local law permits, you can read the current Legal wording before opening an account and complete the stated phone verification step.

Use the signed-in account support path and name the record you want changed. We may verify your phone or account ownership before applying a correction.

Legal permits us to match DANA, QRIS and other listed payment records with your account reference when checking a status question or resolving an account request.

Cookies can support session choices, but they do not replace the Legal terms. Clearing browser data may require a new sign-in, while your request rights remain available through support.

We do not state one fixed period for every record. We keep account data only as needed for administration, lawful requests and unresolved disputes, subject to applicable rules.

Send the question through the signed-in support route and identify the relevant Legal section. Include your account phone detail if the request concerns private data or payment status.

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